James Hasher is an experienced Technical Account Manager and Critical Account Program Manager at Varonis, specializing in incident management methodology and executive communication. Responsibilities at Varonis include managing incident resolution processes, facilitating communication during service outages, and driving post-incident analysis for continuous improvement. Previously, James served as Remote Services Manager at Hillrom, where orchestration of engineers and alignment with multiple divisions was key to the successful upgrade of systems for over 850 customers. At Yorktel, James held several roles, such as Manager of MSE, overseeing implementation teams for Fortune 1000 companies, and Technical Implementation Manager, focusing on client service deployment. James holds a Bachelor of Science degree in Management of Information Systems from DeSales University.
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