Michael Ostiguy, MSc. ITM, currently serves as a Technical Support Engineer - L2 at Varonis, where duties include providing advanced technical support, collaborating with engineering teams to resolve software issues, and conducting log analysis to enhance security and system performance. Previous experience includes roles such as Systems Administrator at the North Carolina State Bar, where user account management was optimized, and Ground Instructor at MyComputerCareer, recognized for high student satisfaction. Additional technical support experience was gained at Lenovo, maintaining exceptional customer satisfaction ratings. Service in the United States Air Force spanned over two decades, holding various leadership positions, including Production Superintendent, emphasizing skills in personnel management, resource optimization, and maintenance operations. Michael holds a Master's Degree in Information Technology Management and multiple relevant qualifications in IT and aviation.
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