Nancy Roberts is a seasoned professional in technical documentation and publications, with extensive experience spanning over two decades. Since 2009, Nancy has served as a Senior Documentation Architect and Technical Publications Manager at Varonis, enhancing user guides and various documents for technical and non-technical audiences. As a Freelance Technical Publications Expert since May 2001, Nancy has provided specialized writing services, focusing on user guides and online help. Prior to these roles, Nancy worked at Amdocs Ltd. from 2001 to 2009, where responsibilities included creating and editing technical documents such as upgrade guides and release notes. Early in the career, Nancy held a position as a Technical Writer at Teleknowledge and taught at the American International School in Lisbon. Educational qualifications include a Master’s degree in Education from Manhattanville University and a Bachelor’s degree in Psychology from Ithaca College, with a music minor.
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