Justin Kidd

Justin Kidd is a seasoned professional in customer success and technical support, currently serving as the Manager of Customer Success and Escalations at VAST Data since September 2022. Prior to this role, Justin worked at Qumulo, Inc. as an Escalation Engineer, where contributions included providing technical guidance and collaborating with product teams to enhance features, and at Isilon Systems with a focus on coaching and driving customer issues toward product improvements. Experience also includes significant tenures at NetApp, DR Horton, Microsoft, and Compushare, where responsibilities spanned across escalation engineering, network security, and systems engineering in various technical environments. Justin’s extensive background showcases a commitment to customer satisfaction and technical excellence.