Jihan Cherif

Jihan Cherif possesses extensive experience in customer relationship management and marketing, currently serving as Senior Manager CRM Kooperationen at Vattenfall since November 2019. Prior roles include Client Success Manager at Emarsys and CRM Officer at topbonus Ltd., where responsibilities encompassed analyzing and implementing CRM campaigns to boost customer loyalty and reduce churn. Jihan's earlier experience at IKEA Group involved local marketing management, market analysis, and project management, contributing to successful marketing strategies and communication plans. Jihan holds a degree in Business Economics from Humboldt-Universität zu Berlin.