Marco Offermann is an experienced professional in customer management and marketing, currently serving as the Head of Customer Management - Energy Solutions at Vattenfall since June 2017. Prior roles include the Head of Consumer Lifecycle Marketing at PayPal, and the Head of Customer Marketing and CRM at adviqo AG. Marco has also held key positions such as Head of Acquisition and Retention at Axel Springer SE, Team Lead Innovation and Senior Consultant Direct Marketing Consulting at Deutsche Post, and Head of CRM at Bertelsmann SE & Co. KGaA. Early in the career, Marco worked as an Account Manager at OgilvyOne Worldwide and as a Junior Consultant at Mandalah (CScout). Marco's education includes an Executive Education in Business Administration from Harvard Business School and a Diplom-Kommunikationswirt from Universität der Künste Berlin.
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