Nicole Bader serves as Manager IT International Contact Center at Vattenfall since February 2012, overseeing IT application consultants, Agile Engineers, Product Owners, and Scrum Masters. Previous roles include managing Surveillance & Call Center Solutions, where Nicole led agile teams to enhance performance and reduce time to market, and introducing a DevOps framework within her department. Additional leadership experience encompasses directing large SLAs for Common Solution Management and managing Enterprise Content Management across multiple countries. Prior experience at Nuon included roles as Teamlead ECM Solutions Netherlands and IT Project Manager, focusing on IT project implementations and organizational change management. Nicole holds a Master's degree in Strategy, Organization, and Marketing from the University of Amsterdam and a Master's in Economics with a specialization in Logistics Management from the Amsterdam University of Applied Sciences.
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