Timo Boersma has a diverse background in workforce management and customer care, with experience as the Owner of TB Studios, a multilingual customer care BPO for eCommerce businesses, from 2020 to 2022. Boersma served as a Workforce Management Consultant at PwC Nederland and has held various management roles at BlueLink International CZ and NewCo Communications, where operational efficiency and resource allocation were optimized. Additionally, Boersma engaged in professional development at The School of Life Amsterdam in 2023 and has pursued extensive education in business administration and psychology. Currently, Timo Boersma is a WFM Specialist at Vattenfall.
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