Visnja Toporan

Client Operations Manager

Visnja Toporan is an experienced client operations and customer success professional with a solid background in delivery management and service delivery across various industries. Currently serving as the Client Operations Manager at Vattenfall since August 2023, Visnja oversees client operations and staff management. Previous roles include Customer Success Manager at Data Talks, where Visnja facilitated the alignment of customer business needs with delivery objectives, and Delivery Manager at H&M, focusing on applications management and strategic planning. A long tenure at HP included positions as Service Delivery Manager and Engineering Manager, leading teams and managing costs while enhancing project methodologies. Visnja's career began at Ericsson, contributing to product development projects. Educational qualifications include an Agile Change Management degree from IHM Business School and an MCSE in IT Engineering.

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