Zeravan Selevani is an experienced project manager and senior quality advisor at Vattenfall, where involvement in continuous quality improvement of customer service for Customer & Solutions BtC is aligned with the COPC standard. Additionally, Zeravan contributes as a coach in customer service, addressing complex inquiries and monitoring transaction metrics. Prior roles include customer service representative at Nuon and back office employee at Continuon Netbeheerder (Liander), focusing on process monitoring and quality assurance. Education was completed at Friesland College with a degree in Retail Management.
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