vAuto
Helena O. is a Senior Technical Client Service Representative at vAuto, with significant experience in providing top-notch customer service and technical support. Prior to vAuto, Helena worked as a Help Desk Analyst at DeVry Education Group and served as an Admin Assistant & IT at Spectrum Nurses Inc. Helena holds a Bachelor of Arts in Computer Science and Fine/Studio Arts from Lewis University. Helena demonstrates a strong dedication to excellent customer service, problem-solving abilities, and effective communication skills in their various roles throughout their career.
vAuto
VAuto, Inc. provides Web-based inventory management solutions for retail automotive dealerships in the United States. Its products include a vehicle scoring system, which enables automotive dealerships to appraise, manage, and price preowned inventory; Live Market Stocking, a tool for dealers to align their inventory with real-time buyer activityin their region; Live Market Appraising, a used car appraisal tool for dealers; Live Market Pricing, a used vehicle pricing tool for dealers; and Live Market Merchandising, a used car merchandising and display tool for dealers. The company's solutions include LifeCycle Manager, which allows dealers to track various processes ranging from the moment of acquisition to the time of sale; and RealDeal, a price validation and delivery system for dealership personnel to quote prices and offer detailed documentation on the prices and attributes of identically equipped competing vehicles. VAuto, Inc. was formerly known as mPower Auto, Inc. and changed its name to VAuto, Inc. in January 2007. The company was founded in 2005 and is based in Oak Brook, Illinois. It has a research and development center in Austin, Texas. As of October 15, 2010, VAuto, Inc. operates as a subsidiary of AutoTrader.com, Inc.