Vax has forged its reputation as a brand that focuses on the needs of its customers, with premium products that include the lightest and the most powerful multi-cyclonic vacuum cleaners in the world. The company manages a portfolio of other brands, extending its influence over a wide consumer value proposition and into the public and private business sectors.


Manufacturing

Vax Ltd

Vax Ltd's headquarters in Droitwich Spa, United Kingdom

This department is responsible for producing visual content and design solutions to meet organizational needs.

Creative Services

The Product Design and Development team at Vax Ltd is responsible for conceptualizing, designing, and refining innovative vacuum cleaner products that meet customer needs while maintaining the brand's high standards for performance and quality. This multidisciplinary team collaborates closely throughout the product lifecycle, from ideation to prototyping and testing, ensuring that each product not only delivers exceptional functionality but also adheres to industry standards and safety regulations. Their expertise spans industrial design, engineering, and quality assurance, positioning Vax as a leader in the competitive market of premium cleaning solutions.

Product Design and Development

This department ensures that products meet established quality standards and facilitates improvements in processes and systems.

Quality Assurance

This department oversees the development, launch, and lifecycle management of products to meet customer needs and drive business growth.

Product Management

This department focuses on managing and nurturing relationships with key and national accounts to drive customer satisfaction and revenue growth.

Account Management

The Customer Service and Support team at Vax Ltd is dedicated to ensuring exceptional customer satisfaction by providing timely assistance and solutions regarding product inquiries, troubleshooting, and aftersales services. They manage customer relationships through effective communication and support processes, while also gathering feedback to enhance the overall customer experience. This team plays a crucial role in upholding Vax's commitment to premium service, reinforcing customer loyalty, and driving continuous improvement across the organization.

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Other teams

Product Design and Development

Quality Assurance

Product Management

Account Management

Customer Service and Support