Jason Layug

Jason Layug is an experienced professional in customer experience and operations, currently serving as the Head of Customer Support at Vay since September 2025. Previously, Jason held various roles at Kyte from June 2021 to September 2025, culminating in the role of Head of Customer Experience, where responsibilities included managing remote support teams and implementing automation technologies to enhance service efficiency. As a founder and co-owner of Tipsy Cart PH, Jason oversaw all aspects of an online alcohol delivery platform. Additional experience includes an Associate Manager role at Hertz, where Jason led branch operations, increasing revenue through strategic management, and a Project Development Associate position at Ayala Land, focusing on the launch of a sports hub. Jason began the career with an internship at Coins.ph, streamlining user verification processes. Jason earned a Bachelor of Science degree in Economics from the University of the Philippines in 2017.