Alexandre Kellermann

Customer Success Analyst at VC-X Solutions

Alexandre Kellermann has a diverse work experience spanning over several years. Alexandre started their career as an Analyst at Bunge Alimentos S/A in 1994 and held this position until 2007. In 2008, they became a Partner at ITR Group and remained in that role until 2015. From 2017 to 2021, Alexandre worked at Conta Mínima - Gestão de Telefonia as a Customer Success Specialist, where they focused on ensuring customer satisfaction, resolving customer issues, and implementing processes to improve the customer experience. Currently, they are working as a Customer Success Analyst at VC-X Solutions, starting in November 2021.

Alexandre Kellermann obtained their Bachelor's degree in Electrical Engineering from FURB - Universidade de Blumenau in 2005. Alexandre further pursued their education and achieved a Master's degree in Industrial Electronics from the same university in 2015. Additionally, Alexandre has obtained several certifications in various fields such as Communication and Public Speaking, Intelligent Productivity, Leadership, Non-traditional Path to Becoming a Technology Leader, Learning to Lead, Fundamentals of Customer Experience, and Being an Adaptable Professional with Emotional Intelligence, Personal Finance, and Leadership skills. Alexandre acquired the certifications from institutions such as Escola Conquer, PUCRS - Pontifícia Universidade Católica do Rio Grande do Sul, and Track.co, with the most recent certification achieved in May 2023.

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Timeline

  • Customer Success Analyst

    November, 2021 - present