VCC Live provides cloud contact center software and telecommunication services for both in-house and outsourced call centers.

Call Center

Enterprise Software

Software

Telecommunications

VCC Live

VCC Live's headquarters in Budapest, Hungary

This department focuses on identifying growth opportunities and building relationships to enhance the organization's market presence.

Business Development

The Engineering Team at VCC Live is responsible for developing, maintaining, and optimizing the company's cloud contact center software and telecommunication services. They handle both front-end and back-end development, ensure system reliability, and conduct rigorous quality assurance processes to deliver seamless and robust solutions for in-house and outsourced call centers.

Engineering Team

The Customer Support Team at VCC Live provides comprehensive assistance to clients using the company's cloud contact center software and telecommunication services. This includes addressing technical issues, offering guidance on product features, and ensuring customer satisfaction and success through personalized support and proactive relationship management.

Customer Support Team

The Product and Project Management Team at VCC Live oversees the development, design, and implementation of cloud contact center software and telecommunication services. They manage product lifecycle stages, ensure alignment with organizational and security standards, and drive business growth through strategic projects and retail business development initiatives.

Product and Project Management Team

The Leadership Team at VCC Live is responsible for setting the strategic vision and direction of the company, driving innovation in cloud contact center solutions, and ensuring the delivery of exceptional customer experiences. With a blend of expertise in technology, management, and customer engagement, they collaborate to foster a strong organizational culture and oversee the execution of key initiatives to support growth and operational excellence in the telecommunications industry.

Leadership Team

The Account Management team at VCC Live manages client relationships, ensuring customer satisfaction and retention. They handle key accounts, facilitate communication between clients and internal teams, and oversee the integration of VCC Live's cloud contact center software and telecommunication services. Team members include Carrier Relations Managers and Key Account Managers who work closely with clients to optimize service usage and address any issues.

People (4)

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Other teams

Engineering Team

Customer Support Team

Product and Project Management Team

Leadership Team

Account Management