Ryan Schmidt

Ryan Schmidt has a diverse work experience in the telecommunications industry. Ryan started their career in 2004 as a Technical Support II at IRON Solutions. In 2005, they joined Vecima Networks as an Engineering Technologist, where they tested and supported products in the lab environment. Ryan then progressed to become a Supervisor of CATV Applications Engineering Support, overseeing support for customers using Cable TV products.

In 2011, Ryan briefly worked as a Team Lead - Field Technician at EmergiTel Inc. before returning to Vecima Networks in 2012. Ryan held various roles at Vecima Networks, including Manager and Senior Manager of Advanced Technical Support, Director of Global Customer Support, Senior Director of Global Support, and Vice President of Customer Operations, Broadband and Cable.

Throughout their career, Ryan has built skilled teams and focused on delivering exceptional customer support experiences. Their responsibilities have included recruiting and training team members, coordinating support resources, providing on-site troubleshooting and installations, writing technical documents, and conducting interviews for new positions. Ryan has established Vecima as a trusted partner in the telecommunications and broadband cable operator space.

Ryan Schmidt's education history is as follows:

- From 2023 to 2033, Ryan attended Harvard Business School Online, where they obtained a degree in Leadership Principles.

- In 2023, Ryan also completed additional courses at Harvard Business School Online, including Organizational Leadership, Negotiation Mastery, and a Certificate of Specialization in Leadership and Management.

- In 2010, Ryan attended Jones NCTI and received an Advanced Technician degree in Cable Television.

- From 2002 to 2004, Ryan studied at SIAST Kelsey Campus and earned a degree in Computer Systems Technologist, specializing in Computers.

In addition to their formal education, Ryan has obtained various certifications, including the SCTE Georgia Tech Management Development Program in 2023 from SCTE®, a subsidiary of CableLabs®, and the certifications "Becoming Indistractable" and "Time Management for Managers" from LinkedIn in 2019.