Paul Phillips is a senior leader currently serving as the Digital Business Partnership Lead at Vector Limited, where they focus on CX strategy, digital transformation, and product management. Previously, they held several managerial roles at Air New Zealand from 2013 to 2016, including Senior Manager for Customer Experience. Paul also gained valuable experience at Fisher & Paykel Healthcare, working as a Product Manager, among other roles, from 2007 to 2008. They earned a Bachelor of Engineering in Mechanical from the University of Auckland, completing their studies in 2007.
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