Ali Mohamad has a work experience spanning from 2019 to 2022. Ali started as a Help Desk Technician at CompSure INC, where they broke down and evaluated user problems, loaded software, granted permissions, and configured hardware for new employees. At Mercury Insurance, they worked as a Help Desk Analyst, providing basic end-user troubleshooting and desktop support on various operating systems. Currently, at VectorUSA, they are serving as a System Administrator, responsible for installing and configuring software, monitoring system performance, ensuring security and efficiency of IT infrastructure, and managing projects.
Ali Mohamad completed their Bachelor of Arts degree in Computer Systems Networking and Telecommunications from California State University-San Bernardino, from 2018 to 2022. In addition, they obtained several certifications, including ITIL Foundation Level from AXELOS Global Best Practice in July 2022, and various data analysis certifications from Coursera in July and June 2021. These certifications include "Analyze Data to Answer Questions," "Data Analysis with R Programming," "Google Data Analytics Certificate," "Google Data Analytics Specialization," "Process Data from Dirty to Clean," "Share Data Through the Art of Visualization," "Foundations: Data, Data, Everywhere," "Prepare Data for Exploration," and "Ask Questions to Make Data-Driven Decisions."
July, 2022 - present