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Dami O.

Customer Retention Manager

Dami O. currently serves as the Customer Retention Manager at Vectorworks, where responsibilities have included roles such as Program Specialist and Program Coordinator in Sales Operations since August 2020. Prior experience includes working as a Program Operations Associate at Classic Insurance Agency Inc. from January 2019 to August 2020, and as a Graduate Assistant at Bowie State University from January 2017 to December 2019, where significant contributions included enhancing student engagement and participation in events. Dami O. also has a solid background in customer service and quality management, including positions such as Quality Management Specialist at Jumia Nigeria, where team mentorship and process compliance were key focuses. Educational achievements include a Master of Arts in Organizational Communications from Bowie State University and a Bachelor of Science in Mass Communication from Redeemer's University.

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