Justin Boyd

Justin Boyd is a Senior Software Support Engineer specializing in Backup for Salesforce at Veeam Software, with previous experience in software support engineering for enterprise monitoring. With an extensive background in technical leadership at Charter Communications, Justin developed innovative tools to enhance call center operations and improve customer satisfaction. Earlier roles include Technical Project Designer at CenturyLink, where order accuracy was prioritized using Salesforce, and Wireless Lead at Verizon Wireless, where Justin trained new employees and managed operations in the absence of leadership. Justin's career began in the United States Marine Corps as an Ordnance Supervisor, overseeing training and task delegation. Justin holds an Associate of Science degree from Columbus State Community College.