Kylene Watts

Products Critical Incident Engineer

Kylene Watts has extensive experience in technical support and engineering roles, with a career spanning from November 2009 to September 2023. Beginning as a Boiler Attendant at Otterbein University, Kylene quickly progressed to positions such as Verizon FiOS Trainer at Teleperformance and Tier III Chat Escalations at Time Warner Cable. Kylene's expertise includes troubleshooting backup and restoration software at Veeam Software, where roles included Senior Engineer and Products Critical Incident Engineer, focusing on virtual machines, networking, and security solutions. Kylene also contributed to application management at Nationwide Children's Hospital, ensuring software deployment quality. Educational qualifications include a Bachelor's degree in Creative Writing from Otterbein College and a degree in Media Communications from Pioneer Career and Technology Center.

Location

Columbus, United States

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