Mark Ghali

Mark Ghali is currently a Customer Success Technical Onboarding Manager at Veeam Software, where they leverage over 8 years of experience in IT to prioritize client needs and foster collaboration among team members. Before Veeam, Mark held positions at FedEx Office as a Center Specialist, at Safe Harbor Systems Corporation as an Operations Supervisor, and at Presidio as both a NOC Technician and Senior Data Protection Engineer. Mark also worked as a Home Loan Processor at Wells Fargo Home Mortgage, managing complex mortgage requirements with a strong focus on customer service. They earned a Bachelor of Arts in Communication and Media Studies from Bethel University and are currently pursuing a high school diploma from Des Moines Christian School.