Mark Lanning

Junior Customer Support Engineer, Tier 1 at Veeam

Mark Lanning is an experienced IT professional with a diverse background in customer support, help desk operations, and educational roles. Currently serving as a Junior Customer Support Engineer at Veeam Software since September 2019, Lanning previously held various positions, including Help Desk Associate and IT Operations Manager at the State of Ohio. Additional experience includes teaching as an Instructor at MyComputerCareer and roles at OhioHealth, where contributions included enhancing medical supply processes. Lanning possesses advanced academic qualifications, including a Master's degree in Health Care Administration and multiple degrees in health care information technology and business management from Franklin University, as well as a Bachelor's degree in Information Technology.

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