Philip Ambro

Philip Ambro has extensive experience in the IT support and management field, with Veeam Software since October 2012, where currently serving as Tier 2 Manager. Responsibilities include developing performance evaluation metrics, mentoring leadership, and facilitating client interactions for advanced issue resolution. Previously held roles at Veeam include Tier 1 Team Lead and Software Support Engineer, where contributions improved support models and customer satisfaction. Earlier experience encompasses IT support as an intern at Information Control Corporation and customer service roles at Sears Holdings Corporation and Safelite Solutions. Philip Ambro holds an Associate of Science degree in Information Technology from Columbus State Community College.