Rafael Silva is an experienced technical support professional currently serving as a Tier 2 Technical Support Engineer at Veeam Software since April 2021. Prior experience includes a role as a Senior Support Analyst at Qualitek Tecnologia Ltda, a company specializing in information security, and as an IT Analyst at Ecomax Empreendimentos, a construction firm in Brazil's Northeast. Educational credentials include a degree in Computer Networks from UNI-RN, completed between 2012 and 2014.
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