Chloé Kaas is an experienced leader in the digital and e-commerce sectors, currently serving as the Customer Care Group Director at Veepee, where they manage international operations and drive performance improvements. With over 15 years of expertise, Chloé has successfully led multidisciplinary teams and executed large-scale projects, including international mergers and service structuring. They have a strong commitment to managerial quality and employee development, emphasizing sustainable performance and innovative organizational transformations. Additionally, Chloé is a board member of the French Association for Customer Relations (AFRC), continuing to engage with the industry.
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