Romain Morisset

Romain MORISSET is an experienced CRM professional with a diverse background in marketing automation and team management. Currently serving as a Trainer at Pollen since June 2023 and as CRM Group Director at Veepee since February 2023, Romain previously held the position of Head of CRM at Vestiaire Collective from May 2020 to February 2023, where responsibilities included implementing marketing automation tools and building a CRM team. Prior roles include Head of Global CRM Marketing at Club Med, where Romain defined the loyalty program and managed lifecycle marketing, and various positions at LineUP 7 and 1000mercis, focusing on marketing strategy and client relationship management. Romain's educational background includes a Master's degree in Risk and Management Control from TBS Education and additional qualifications from ESEC Barcelone and Université catholique de Lille.