Elena K. is a Senior Manager at Veeva Systems, where they have been leading the Global Service Center since 2025. With over 12 years of experience in customer solutions, Elena previously served as a team leader and director at Wix, overseeing large operational teams and driving customer care strategies. Their earlier roles include leadership positions at eToro, where they managed multi-tiered service teams and collaborated on strategic customer experience projects. Elena holds a Master's degree in Multimedia Programs Management from Saint-Petersburg University of Humanities and Social Sciences and a diploma in Graphic Design from 6B Studio.
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