Eric Barnes is an experienced Senior Information Technology Engineer at Veeva Systems since April 2016, specializing in IT ticket queue processes, internal IT services, and remote user support. Prior experience includes roles as a Technical Analysis Analyst at Dell and a Sr. Desktop Support/Systems professional at Philips Healthcare, where Eric enhanced organizational productivity through effective desktop and laptop support. Additional experience encompasses a variety of technical roles in desktop support, laptop repair, and help desk services across multiple companies, demonstrating a solid background in troubleshooting hardware and software issues. Eric holds multiple certifications, including CompTIA A+, Dell Certified, and HP Laptop/Desktop Certified, as well as ITIL4.
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