Heather McHugh currently serves as Practice Manager at Veeva Systems since January 2024, focusing on the successful implementation of Vault Quality applications. From May 2021 to December 2023, Heather held the position of Sr. Director Customer Engagement at Tendo, where responsibilities included managing customer expectations and ensuring the successful delivery of the Tendo Patient Care Journey Application. Heather's prior experience at Veeva Systems includes roles as Practice Manager, Principal Consultant, and Senior Consultant, specializing in Vault Quality implementations and supporting process alignment. Additional experience includes a Sr. Business Analyst role at Y-Prime and a Sr. Manager position at Computer Sciences Corporation, with earlier roles at Motorola. Heather earned a Bachelor of Arts in Business/Speech Communication from Eastern Illinois University.
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