István Németh currently serves as a Manager and Principal Product Support Engineer in Vault R&D at Veeva Systems since March 2017. Prior to this, István worked as a Workforce Manager EMEA at IBM ISSC Hungary from August 2015 to February 2017, focusing on operations management of the Contact Centre with an emphasis on metrics and quality management. Experience also includes a role as an HR Tools and AdviseHR Specialist at IBM Global Process Services from May 2012 to August 2015, providing CRM solutions for HR functions. Earlier positions include sales at Magyar Nan Ping Kft. in 2012 and as a telephone salesperson at Piroska Gyula Tréning Kft. in late 2011. The career began in customer service as a barista at California Coffee Company in 2011. István Németh earned a Bachelor of Arts degree in English Culture from Eötvös Loránd University between 2007 and 2011.
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