Ryan Lacy is a Developer Support Engineer at Veeva Systems since January 2023, bringing extensive experience from previous roles at Epic where contributions included serving as a Technical Coordinator and Team Lead, focusing on technical implementation, customer support, and team development. Lacy began the career as a Technical Solutions Engineer, enhancing lab software and managing development projects. Prior experience includes research at the University of Pittsburgh as an Undergraduate Student Researcher, as well as a Product Development Engineering Co-op at Zimmer Biomet, analyzing hip-implant failures. Educational qualifications include a Professional Capstone in Computer Science from the University of Wisconsin-Madison and a Bachelor of Science in Bioengineering with a minor in Mechanical Engineering from the University of Pittsburgh.
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