Christopher Prawdzik currently serves as the Manager of Contact Center Contracts and Billing at Velera, a position held since May 2024. In this role, Christopher focuses on contract and pricing negotiations, RFP, and billing inquiries while maintaining essential documentation related to service terms. Prior experience includes a tenure at PSCU from February 2010 to May 2024, where Christopher held multiple roles, including Program Manager, Strategic Leader of Development, and Service Executive II, emphasizing contract negotiations, operational efficiency, and client relations. Christopher's career in the contact center industry began as a Member Service Representative II, providing direct support to credit union members before progressing through various leadership roles, showcasing a strong commitment to client satisfaction and team performance. Education is ongoing at Wayne County Community College District since 2013.
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