Heidi Thomas is the Manager of Projects & Implementations in the Delinquency Management Division at Velera, where they have been responsible for leading key department initiatives since 2025. With over 25 years of experience in collections and collateral recovery, Heidi has held multiple managerial roles, including Collections Program Manager at PSCU Financial Services for 23 years and Branch Manager at Florida Auto Loans. They possess extensive knowledge of FISERV systems and various collections platforms, leveraging their expertise to enhance client relations and project execution.
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