Juli Harvey

Juli Harvey is a seasoned operations professional with extensive experience in managing customer service teams and driving performance in the health insurance sector. Currently serving as Senior Manager of ERS Service Operations at VelocityEHS since May 2020, Juli previously held roles including ERS Operations Manager and Operations Manager at Inovalon, where oversight of a large team led to exceeding operational goals. Prior experience includes Call Center Operations Manager positions at Iron Bow Technologies and Health Plan Services, along with a Customer Relations Manager role at Metrohm USA. Juli's foundational experience includes a decade at AccentHealth managing various operational teams and a long tenure as Quality Group Leader at The Nielsen Company. Juli holds a Bachelor’s degree in Biology from Indiana University Bloomington.