Velocity is a managed services provider that offers comprehensive IT solutions & support services so you can focus on your business.

Telecommunications

Velocity

Velocity's headquarters in Holland, OH, United States

The Mooresville office focuses on financial management, client success, technical operations, and talent acquisition.

Mooresville

Greg Kiley

Joe Ross

Jocelyn Owens

Donald Moore

Mark Walker

Jim Rothschild

Brandon Lehmann

Anthony Nguyen

Betty Ong

This department is responsible for monitoring, managing, and optimizing network infrastructure and operations.

Network Operations

This department focuses on ensuring positive customer experiences and facilitating ongoing support to enhance client satisfaction and retention.

Customer Success

This department manages and oversees the delivery of services to ensure high standards and customer satisfaction.

Service Delivery

This department focuses on the training and support of field personnel to ensure operational efficiency and effectiveness.

Field Operations

The Customer Success and Account Management team at Velocity ensures client satisfaction and long-term partnerships by providing dedicated support and proactive management of customer accounts. This team works closely with clients to understand their IT needs, deliver customized solutions, drive adoption, and address any issues, thereby enhancing overall client experience and retention.

Customer Success and Account Management

The Finance team at Velocity is responsible for managing the company's financial health by overseeing budgeting, accounting, billing, and financial planning. They ensure accurate financial reporting, efficient cost management, timely accounts payable and receivable processes, and strategic financial analysis to support business growth and operational efficiency.

Velocity

Org chart

Teams

Network Operations

Customer Success

Service Delivery

Field Operations

Customer Success and Account Management

Finance

Offices

Velocity

Org chart

Teams

Network Operations

Customer Success

Service Delivery

Field Operations

Customer Success and Account Management

Finance

Offices

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