Laszlo Ujj

Laszlo Ujj is a seasoned professional with extensive experience in customer service and IT management, currently serving as Customer Service Manager at VELUX since July 2021. Prior to this role, Laszlo held positions including NOC Team Lead at I-New Unified Mobile Solutions and had a significant tenure in various capacities at VELUX that involved online sales and customer service. Laszlo's career began at Caffè Nero, where over more than a decade, responsibilities spanned IT Service Desk Manager and IT Support Co-ordinator, overseeing IT issues for hundreds of stores and ensuring operational efficiency through ITIL-based processes. Laszlo also has experience as a Store Manager and as a freelance consultant in IT, EDI, and ITIL. Educational background includes studies at the College of Nyiregyhaza and AVG in Hungary, culminating in a high school diploma.