Federica B.

Federica B. currently serves as a Retail Cluster Manager for Venchi, overseeing shops in Milan and previously managing locations across Italy, particularly in Piedmont and Lombardy airports. Prior experience includes roles at Neuhaus as a Multi-Site & Project Manager in the UK and Store Manager at St. Pancras International, as well as a Concession Manager overseeing a new space at Selfridges, Oxford Street. Federica has also worked as an Assistant Store Manager at Rococo Chocolates in Chelsea and began a career as a Sales Associate at Neuhaus in Harrods, earning recognition as Employee of the Month and receiving an award for excellent service. Federica holds a Bachelor's degree in Business Administration, Management and Operations from The Open University, along with relevant certifications in communication skills and retail management.