VendorPanel
Kshama Dutt possesses extensive experience in customer support and team leadership roles, currently serving as the Customer Support Team and Data Lead at VendorPanel, a Unimarket company, since August 2019. In this position, Kshama Dutt drives global support process improvements, focusing on automation, AI integration, and data-driven workflows. Prior to this role, Kshama Dutt held various positions at Timezone Australia and arvato India, progressing from Customer Service Associate to Support Team Leader and Sr. Team Leader. Kshama Dutt has a robust educational background with an MBA and a B.Com from Mahatma Jyotiba Phule Rohilkhand University, as well as foundational education from Army Public School and Bishop Conrad Senior Secondary School.
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VendorPanel
VendorPanel operates a market-leading platform for management of strategic and operational procurement in North America and Asia Pacific. By integrating access to a range of sourcing options and driving best practice in managing decentralised spend, it helps clients optimise value, manage risk, and support their business objectives in areas including local supplier engagement and social procurement. Our web and mobile platform is trusted by thousands of organisations to manage billions of dollars in procurement spend each year, across a wide range of categories. Clients include household names from the corporate world, local government, and state government departments and agencies. In the US, our CompareCoOps solution is revolutionising how cities, counties and other public agencies procure products and services though the cooperative contracting system. By digitally transforming well-established but inefficient processes, we are helping agencies engage with suppliers more easily and transparently, helping suppliers win more public business, and helping cooperatives increase the value of spend through their contracts. VendorPanel has been named one of the Top 20 Westpac Businesses of Tomorrow, and has been awarded for Most Innovative Use of Technology by the Chartered Institute of Procurement and Supply.