Lukas Kapl has a diverse work experience spanning multiple industries. Lukas began their career as a Customer Service Representative at Microsoft in 2012 before moving on to Betway Ltd as a Customer Service Host in 2014. In 2015, Kapl joined Air France as a Customer Service Agent and then transitioned to IKEA Group in 2016, where they worked as an IT Analyst until 2018. In the same year, they joined Google as a Process Specialist before taking on the role of HR Lead Specialist at Teva Pharmaceuticals. From 2020 to 2022, Kapl worked at Digitoo.cz as a Technical Support Specialist and later as a Technical Support Manager. Currently, they are employed at Ventrata as a Technical Support Manager.
Lukas Kapl attended Prague University of Economics and Business from 2004 to 2007, where they studied Corporate Economics and Management. Lukas did not obtain a degree during this time but focused on their field of study. Lukas later acquired additional certifications in "Collective leadership" and "Understanding your customers" from The Open University in November 2022.