Catalin Munteanu

Catalin Munteanu is an experienced professional currently serving as a Zendesk Product Owner at Veo Technologies, focusing on Zendesk administration and workflow optimization to enhance customer support services. Previous roles include Customer Support Specialist and Contracts Manager at Tour Partner Group, where responsibilities encompassed contract drafting with suppliers and managing customer interactions. Catalin also held various management positions at Trans Nordic Tours and Global Exchange Group, excelling in operations coordination, team supervision, and customer service training. With a strong educational background in Sport & Event Management and Service, Hospitality & Tourism Management, Catalin possesses extensive skills in customer service, operations management, and data analysis.