Luís Esteves has extensive experience at Veolia since April 2000, progressing through various roles including Chef de Projet Digital Workplace, Service Manager, Delivery Manager, and Tech Lead Digital Workplace. In these capacities, Luís has focused on digital solutions for user workstations, managed client operations, produced service quality reporting, and coordinated crisis management. Responsibilities have included oversight of problem and incident management processes, contractual relations, budget tracking, and project management. Luís has also been responsible for managing communication during critical incidents and has a strong technical background in messaging systems and tools like Google Workspace.
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