Chad N.

Chad N. is an accomplished customer service professional with extensive experience in the telecommunications and insurance sectors. Currently serving as a Customer Service Representative at Veracity Insurance Solutions, LLC since January 2019, Chad N. previously held the position of Coordinator Account Manager at Verizon Wireless from July 2012 to January 2019, where responsibilities included processing customer inquiries and motivating team members. Earlier experience includes a role as a Customer Care Representative for Business Government Customer Operations at Verizon Wireless and serving as a Customer Service Representative for Convergys on the Comcast project. Chad N. holds a Master’s Degree in History from East Tennessee State University, a Bachelor’s Degree in Call Center Operations and Management from Bellevue University, and two Bachelor’s Degrees in History from the University of Utah, contributing a solid educational foundation to a robust career in customer service.