Mick Macrina is a seasoned professional in customer success and client services, currently serving as a Senior Customer Success Manager at Veracode since September 2018. Prior experience includes a tenure at SAI Global Risk & Ethics and Compliance Learning, where Mick held several positions, culminating as Director of Client Services, overseeing a team and managing complex compliance programs for clients, including Fortune 500 companies. Notable accomplishments include receiving multiple "Service Excellence" awards and demonstrating expertise in learning management systems. Earlier in the career, Mick was a Client Manager at Integrity, focusing on E-Learning course delivery and client LMS administration. Mick holds a Bachelor's degree in Digital Communication and Media/Multimedia from Suffolk University.
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