Michael Uy is an experienced professional in user experience and Salesforce administration, currently serving as the Founder and Principal MVP at UX by Uy since August 2025. Michael leads the development of human-centered service systems, focusing on scalable solutions on Salesforce and other platforms to enhance customer support. Prior positions include Senior Salesforce Administrator at Veracross, where Michael has been since July 2021, and roles at Diligent Corporation, Knowland, Nexus Systems, Echo360, Borgata Hotel Casino & Spa, TechnicsOne LLC, and Flagship Resorts Development Corporation, where Michael contributed to Salesforce implementation, system administration, and technical support across various industries. Michael's educational background includes studies at Montgomery College and Mainland Regional High School.
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