Anders Hagström is a seasoned professional in customer support and technical roles, currently serving as a Senior Customer Support Engineer at Vercel since July 2024. Prior to this, Anders held the position of Lead Technical Support Engineer at Mezmo from November 2021 to July 2024 and served as a Technical Support Engineer in the cloud sector. Experience also includes a tenure as Senior Team Lead at Dyn from April 2018 to November 2021 and work in Merchant Services at American Express from February 2016 to December 2017. Earlier in the career, Anders was a CSR Social Media Organizer at Transcom from November 2012 to July 2015. Educational qualifications include studies at Umeå University in 2012 and a degree in Media, Text, Journalism, Design, SEO, HTML, and Swedish from Medieprogrammet Kalix, completed between 2007 and 2010.
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