Brian Shanley currently serves as a Senior Strategic Customer Success Manager at Vercel, focusing on leading strategic partnerships with top customers and leveraging AI and emerging technologies to foster innovation in web product development. Previously, Brian held various roles at Smartly.io from 2018 to 2023, including Solutions Engineer, Global Strategic Account Manager, Pod Lead, and Senior Customer Success Manager, where responsibilities encompassed sales strategy, relationship building, and the creation of custom SaaS features for enterprise clients. Earlier experiences include founding The Visionary and working at Sprinklr as a Customer Success Manager and Analyst. Brian holds a Bachelor’s Degree in Business Administration - Finance from Ramapo College of New Jersey and completed a Software Engineering program at Fullstack Academy.
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