Tom Jones is a Client Success Leader with over 10 years of experience driving positive business outcomes in SaaS HR Tech. They currently serve as the Head of EMEA Account Management at Veremark, where they lead a team of Client Success Managers and oversee all customers within their business vertical. Previously, at Sterling, Tom held various roles, including Client Success Leader for Financial & Business Services and Business Relationship Manager, focusing on strategic management, revenue retention, and client satisfaction across diverse industries. Tom earned a Bachelor's Degree in Sport & Exercise Science from Liverpool John Moores University.
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