Igor T. is an Italian-Brazilian professional with over 15 years of experience in Customer Experience and People Management, specializing in B2C operations and continuous process improvement. They currently serve as a Verification Team Lead at Veriff, where they focus on identity verification to help businesses build trust. Previously, Igor was a Customer Support/Experience Team Lead at Nubank, where they optimized customer experiences and managed teams to enhance performance. Igor holds a Bachelor's degree in Social Communication with an emphasis on Public Relations, Advertising, and Marketing, as well as ongoing MBA studies in Business Intelligence & Analytics.
Location
São Paulo, Brazil
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