Derek Pfister

Derek Pfister has a diverse work experience, beginning in 2012 as a Legal Assistant at Manley Deas Kochalski, LLC. In 2015, they became an Instructor and Consultant at Vanderbilt University. In 2017, they joined Litify as a Partner Delivery Manager, and then became a Team Lead, Customer Success Manager, Customer Success Manager, and Technical Writer. Finally, in 2022 they became a Team Lead and Senior Customer Success Manager at Verifiable. In their role as Team Lead at Litify, they oversaw the hiring and onboarding of new CSMs as the team expanded from 3 to 10+. Derek also structured client engagement points and lifecycle in the Litify CS org, focusing on driving value and helping customers achieve business goals on the Litify platform. Derek continued managing a book of 20 enterprise accounts.

Derek Pfister holds a Master of Arts from Vanderbilt University and a Bachelor of Arts from The Ohio State University, where they majored in English and minored in Professional Writing. Derek also holds four certifications from Salesforce: Salesforce Certified Advanced Administrator (SCAA) (2023), Salesforce Certified Administrator (SCA) (2022), Salesforce Certified Platform App Builder Certification (2022), and Double Star Ranger (2020).